Ring Size Guide
Free resize service terms:
Includes free return postage (both ways) for your one-time complimentary resize within 12 months of your ring’s completion.
Once a return label is issued, your ring must be returned within 30 business days.
If the requested resize is beyond the available range, your setting may need to be remade (additional fees apply).
Resizing performed by an external jeweller will void your warranty.
Some designs cannot be resized. This will be stated on the product page or advised during the design process.
Rings that cannot be resized:
- Full pavé bands
- Approximate resizing limits (AU sizes):
Pavé band (⅔ pavé or less): up to 2.5 sizes up or 2 sizes down
- Triple pavé band: up to 1 size up or ½ size down
- Plain band: up to 4 sizes up or down
Frequently Asked Questions
How can I resize my ring?
We offer one complimentary resize for engagement and wedding rings within 12 months of your ring’s completion date.
Eligible resize ranges for each design are listed on the individual product page.
If a resize is requested after 12 months, or after your complimentary resize has been used, a fee will apply.
Can I resize ready-to-ship rings?
All ready-to-ship rings include one free resize within 12 months of completion.
If your ring has already been resized from its original stock size (usually M½) and you’d like to adjust it again, our jewellers will assess whether a further resize is possible.
Please note, once a ring has been resized, its resizing range may become more limited.
We recommend confirming your ring size in one of our showrooms before your first resize.
Can I resize rings with Engraving?
Whenever possible, engravings are placed to avoid removal during resizing.
If your engraving must be redone, we’ll replace it at no additional cost.
How can I request a resize?
You can arrange your complimentary resize in two ways:
Visit our showroom
Book an appointment to have your finger professionally measured and discuss your resizing options.
Resizing typically takes 2–3 business weeks once we receive your ring.
Post your ring to us:
Contact our team to arrange secure return shipping.
Please ensure you provide the accurate ring size when submitting your request.
Only one complimentary resize is included per purchase.